Will SignalDesk overwrite existing Linear issues?

No. Each export creates new issues in Linear. SignalDesk does not update, modify, or delete existing Linear issues. If you export the same theme twice, you will get duplicate issues — review before re-exporting.

Can I export to multiple Linear teams from one SignalDesk analysis?

Each TicketSet exports to one Linear team at a time. If your themes span multiple teams, you can run separate exports per theme and route each to the appropriate Linear team.

Does the export work with Linear's project structure?

Yes. When exporting, you can select a Linear project in addition to a team. The Epic becomes a parent issue and the Issues become sub-issues within that project.

What Linear plan is required?

SignalDesk's Linear integration works with all Linear plans, including Free. The OAuth integration and issue creation APIs are available on every tier.

Integration

From Support Ticket Analysis to Linear Issues in One Click

SignalDesk analyzes your support ticket exports, clusters them into product themes, generates structured PRDs, and then exports engineering-ready Epics and Issues directly to your Linear workspace. Your team gets tickets with acceptance criteria and priority already populated — without a manual translation step between customer feedback and sprint planning.

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How It Works Together

Step 1

In SignalDesk

Upload a CSV export from your helpdesk (Zendesk, Intercom, or any tool)

In Linear

No action needed — Linear is the destination, not the source

Outcome: Support ticket data is ready for AI analysis in SignalDesk

Step 2

In SignalDesk

Review AI-clustered themes ranked by frequency, with representative ticket examples

In Linear

No action needed

Outcome: Product team has a prioritized list of customer pain points grounded in ticket data

Step 3

In SignalDesk

Generate a 10-section PRD for a selected theme, then create a TicketSet (Epic + Issues) from it

In Linear

No action needed

Outcome: Structured Epic and implementation Issues are ready, each with description and acceptance criteria

Step 4

In SignalDesk

Click Export to Linear, select your workspace and team, confirm the issue mapping

In Linear

Epic and Issues appear in your selected Linear team with labels, priority, and parent-child relationships intact

Outcome: Engineering team has actionable, correctly scoped tickets in Linear without any copy-paste work

Key Features

OAuth connection — no API keys to manage

SignalDesk connects to Linear via OAuth. You authenticate once with your Linear account and select the workspace. No manual API key generation, no token rotation.

Epic and Issue hierarchy preserved

SignalDesk exports the full Epic → Issue hierarchy into Linear. Sub-issues link back to their parent Epic automatically, preserving the product theme structure in your Linear workspace.

Acceptance criteria in every Issue

Each exported Issue includes a definition of done with measurable acceptance criteria. Engineers know exactly what they're building without scheduling a kickoff call.

Labels and priority set on export

SignalDesk populates Linear labels and priority estimates based on theme frequency and scope. Teams can adjust after export — but the scaffolding is already there.

Get Started in Minutes

Connect your Linear workspace

In SignalDesk, go to Settings → Integrations → Linear. Click Connect and complete the OAuth flow. SignalDesk will request permission to create and manage issues in the workspaces you select.

Select your default Linear team

After connecting, choose a default Linear team for exports. You can override this at export time if you have multiple teams or need to route different themes to different squads.

Run your first analysis

Upload a support ticket CSV, review the clustered themes, and generate a PRD for the theme you want to act on. The entire analysis runs in the browser — no server setup required.

Export your TicketSet to Linear

On the TicketSet page, click Export to Linear. Confirm the target team and project, review the issue count, and click Confirm Export. Issues will appear in your Linear workspace within seconds.